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= Vol 3 = #acl +All:read
= Quality Software Management =
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== 6.7 What Congruent Managers Do == GeraldWeinberg의 역작. SatirAndWeinberg 융합을 잘 드러내준다.
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Leadership is the ability to create an environment in which everyone is empowered to contribute creatively to solving the problems. 엔지니어링 시스템을 피드백 제어를 통해 관리하기 위해서, 컨트롤러로서 매니저는 아래와 같은 것들을 해야 한다:
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 * offering positive reinforcement
 * giving precise and clear instructions, and always being willing to clarify when they're not clear
 * not constraining workers any more than is essential
 * letting people fully explore the possibilities
 * simplifying tasks whenever possible, yet making sure the tasks aren't insultingly easy
 * making the time frames clear and giving the reasoning behind them
 * paying attention to people's skills
 * balancing the workload among all employees
 * ensuring there is some real part for everyone to play
 * teaching how to be supportive by being supportive of employees and of each other
 * teaching how to trust by trusting each other and the customers
 * remembering what it's like to be an employee and to be managed
 * answering questions correctly and honestly to build trust
 * getting good consulting advice and using it
 * creating a vision of the problem and communicating it clearly to everyone
 * providing organizational guidance whenever employees need it
 * setting things up so people can experience early success
 * not asking people to do things they aren't able or willing to do
 * creating an environment in which it's okay to have fun
 * 무엇이 일어나야 하는지 계획하고 ([[/Vol1]])
 * 어떤 중요한 일들이 실제로 일어나는지 관찰하고 ([[/Vol2]])
 * 계획된 것과 관찰된 것을 비교하고 ([[/Vol2]])
 * 실제를 계획에 좀 더 가까워지도록 행동을 취하고 ([[/Vol3]], [[/Vol4]])

이 새 QSM 시리즈의 1권은 계획(planning)에 중점을 둔다. 2권은 관찰(ovserving)과 비교(comparing)에 중점을 둔다. 3,4권은 행동(action)에 중점을 둔다.

 * [[/Vol1]]: System Thinking. 18개 쳅터
 * [[/Vol2]]: First-order Measurement. 20개 쳅터
 * [[/Vol3]]: Congruent Action. 21개 쳅터
 * [[/Vol4]]: Anticipating Change. 23개 쳅터

총 82개 쳅터.

[[/Summaries]]

 * [[/Vol1]]: System Thinking
  * [[/Vol1/Vol 1.1 Summaries]]: How Software is Built
  * [[/Vol1/Vol 1.2 Summaries]]: Why Software Gets In Trouble
 * [[/Vol2]]: First-order Measurement
  * [[/Vol2/Vol 2.1: Summaries]]: How to Observe Software Systems
  * [[/Vol2/Vol 2.2: Summaries]]: Responding to Significant Software Events
 * [[/Vol3]]: Congruent Action
  * [[/Vol3/Vol 3.1: Summary]]: Managing Yourself and Others
  * [[/Vol3/Vol 3.2: Summary]]: Managing Teams Congruently
 * [[/Vol4]]: Anticipating Change
  * [[/Vol4/Vol 4.1: Summary]]: Becoming a Change Artist
  * [[/Vol4/Vol 4.2: Summary]]: CHANGE: Planned & Unplanned
  * [[/Vol4/Vol 4.3: Summary]]: Change Done Well

/CulturalPatterns

||Book||Chapter ||from||to ||
||1-1 ||TOC ||3 ||10 ||
||1-1 ||Preface ||10 ||16 ||
||1-1 ||1 ||16 ||29 ||
||1-1 ||2 ||29 ||47 ||
||1-1 ||3 ||47 ||63 ||
||1-1 ||4 ||64 ||83 ||
||1-1 ||5 ||83 ||102||
||1-1 ||6 ||102 ||115||
||1-1 ||7 ||115 ||132||
||1-1 ||8 ||132 ||145||
||1-1 ||9 ||145 ||161||
||1-1 ||10 ||161 ||179||
||1-1 ||11 ||179 ||206||
||1-2 ||TOC ||3 ||4 ||
||1-2 ||Preface ||4 ||8 ||
||1-2 ||1 ||8 ||25 ||
||1-2 ||2 ||25 ||41 ||
||1-2 ||3 ||41 ||57 ||
||1-2 ||4 ||57 ||73 ||
||1-2 ||5 ||73 ||95 ||
||1-2 ||6 ||95 ||115||
||1-2 ||7 ||115 ||126||
||1-2 ||Appendix||126 ||132||
||2-1 ||TOC ||2 ||3 ||
||2-1 ||Preface ||3 ||8 ||
||2-1 ||1 ||9 ||25 ||
||2-1 ||2 ||25 ||39 ||
||2-1 ||3 ||39 ||54 ||
||2-1 ||4 ||54 ||68 ||
||2-1 ||5 ||69 ||86 ||
||2-1 ||6 ||86 ||102||
||2-1 ||7 ||102 ||114||
||2-1 ||8 ||114 ||131||
||2-1 ||9 ||131 ||145||
||2-1 ||Appendix||145 ||157||
||2-2 ||TOC ||2 ||3 ||
||2-2 ||Preface ||3 ||5 ||
||2-2 ||1 ||5 ||22 ||
||2-2 ||2 ||22 ||35 ||
||2-2 ||3 ||35 ||49 ||
||2-2 ||4 ||49 ||62 ||
||2-2 ||5 ||63 ||77 ||
||2-2 ||6 ||77 ||95 ||
||2-2 ||7 ||95 ||105||
||2-2 ||8 ||106 ||119||
||2-2 ||9 ||119 ||129||
||2-2 ||10 ||129 ||140||
||2-2 ||11 ||140 ||141||
||2-2 ||Appendix||141 ||154||
||3-1 ||TOC ||1 ||2 ||
||3-1 ||Preface ||2 ||4 ||
||3-1 ||1 ||4 ||13 ||
||3-1 ||2 ||13 ||24 ||
||3-1 ||3 ||24 ||38 ||
||3-1 ||4 ||38 ||48 ||
||3-1 ||5 ||48 ||61 ||
||3-1 ||6 ||61 ||74 ||
||3-1 ||7 ||74 ||85 ||
||3-1 ||8 ||85 ||98 ||
||3-1 ||9 ||98 ||111||
||3-1 ||10 ||111 ||133||
||3-1 ||Appendix||133 ||145||
||3-2 ||TOC ||2 ||3 ||
||3-2 ||1 ||3 ||13 ||
||3-2 ||2 ||13 ||22 ||
||3-2 ||3 ||23 ||33 ||
||3-2 ||4 ||33 ||44 ||
||3-2 ||5 ||44 ||55 ||
||3-2 ||6 ||55 ||64 ||
||3-2 ||7 ||64 ||75 ||
||3-2 ||8 ||75 ||82 ||
||3-2 ||9 ||82 ||93 ||
||3-2 ||10 ||93 ||103||
||3-2 ||Epilogue||103 ||104||
||3-2 ||Appendix||104 ||116||
||4-1 ||TOC ||2 ||3 ||
||4-1 ||Preface ||3 ||5 ||
||4-1 ||1 ||5 ||19 ||
||4-1 ||2 ||19 ||33 ||
||4-1 ||3 ||34 ||49 ||
||4-1 ||4 ||49 ||61 ||
||4-1 ||5 ||61 ||74 ||
||4-1 ||6 ||74 ||90 ||
||4-1 ||Appendix||90 ||106||
||4-2 ||1 ||2 ||16 ||
||4-2 ||2 ||16 ||32 ||
||4-2 ||3 ||32 ||50 ||
||4-2 ||4 ||50 ||64 ||
||4-2 ||5 ||64 ||77 ||
||4-2 ||6 ||77 ||89 ||
||4-2 ||7 ||89 ||101||
||4-2 ||8 ||101 ||112||
||4-2 ||9 ||112 ||123||
||4-2 ||10 ||123 ||138||
||4-2 ||Appendix||138 ||152||
||4-3 ||TOC ||2 ||2 ||
||4-3 ||1 ||2 ||16 ||
||4-3 ||2 ||16 ||30 ||
||4-3 ||3 ||30 ||46 ||
||4-3 ||4 ||46 ||59 ||
||4-3 ||5 ||59 ||72 ||
||4-3 ||6 ||72 ||84 ||
||4-3 ||7 ||84 ||99 ||
||4-3 ||Epilogue||99 ||100||
||4-3 ||Appendix||100 ||111||

----
CategoryBook

Quality Software Management

GeraldWeinberg의 역작. SatirAndWeinberg 융합을 잘 드러내준다.

엔지니어링 시스템을 피드백 제어를 통해 관리하기 위해서, 컨트롤러로서 매니저는 아래와 같은 것들을 해야 한다:

  • 무엇이 일어나야 하는지 계획하고 (/Vol1)

  • 어떤 중요한 일들이 실제로 일어나는지 관찰하고 (/Vol2)

  • 계획된 것과 관찰된 것을 비교하고 (/Vol2)

  • 실제를 계획에 좀 더 가까워지도록 행동을 취하고 (/Vol3, /Vol4)

이 새 QSM 시리즈의 1권은 계획(planning)에 중점을 둔다. 2권은 관찰(ovserving)과 비교(comparing)에 중점을 둔다. 3,4권은 행동(action)에 중점을 둔다.

  • /Vol1: System Thinking. 18개 쳅터

  • /Vol2: First-order Measurement. 20개 쳅터

  • /Vol3: Congruent Action. 21개 쳅터

  • /Vol4: Anticipating Change. 23개 쳅터

총 82개 쳅터.

/Summaries

/CulturalPatterns

Book

Chapter

from

to

1-1

TOC

3

10

1-1

Preface

10

16

1-1

1

16

29

1-1

2

29

47

1-1

3

47

63

1-1

4

64

83

1-1

5

83

102

1-1

6

102

115

1-1

7

115

132

1-1

8

132

145

1-1

9

145

161

1-1

10

161

179

1-1

11

179

206

1-2

TOC

3

4

1-2

Preface

4

8

1-2

1

8

25

1-2

2

25

41

1-2

3

41

57

1-2

4

57

73

1-2

5

73

95

1-2

6

95

115

1-2

7

115

126

1-2

Appendix

126

132

2-1

TOC

2

3

2-1

Preface

3

8

2-1

1

9

25

2-1

2

25

39

2-1

3

39

54

2-1

4

54

68

2-1

5

69

86

2-1

6

86

102

2-1

7

102

114

2-1

8

114

131

2-1

9

131

145

2-1

Appendix

145

157

2-2

TOC

2

3

2-2

Preface

3

5

2-2

1

5

22

2-2

2

22

35

2-2

3

35

49

2-2

4

49

62

2-2

5

63

77

2-2

6

77

95

2-2

7

95

105

2-2

8

106

119

2-2

9

119

129

2-2

10

129

140

2-2

11

140

141

2-2

Appendix

141

154

3-1

TOC

1

2

3-1

Preface

2

4

3-1

1

4

13

3-1

2

13

24

3-1

3

24

38

3-1

4

38

48

3-1

5

48

61

3-1

6

61

74

3-1

7

74

85

3-1

8

85

98

3-1

9

98

111

3-1

10

111

133

3-1

Appendix

133

145

3-2

TOC

2

3

3-2

1

3

13

3-2

2

13

22

3-2

3

23

33

3-2

4

33

44

3-2

5

44

55

3-2

6

55

64

3-2

7

64

75

3-2

8

75

82

3-2

9

82

93

3-2

10

93

103

3-2

Epilogue

103

104

3-2

Appendix

104

116

4-1

TOC

2

3

4-1

Preface

3

5

4-1

1

5

19

4-1

2

19

33

4-1

3

34

49

4-1

4

49

61

4-1

5

61

74

4-1

6

74

90

4-1

Appendix

90

106

4-2

1

2

16

4-2

2

16

32

4-2

3

32

50

4-2

4

50

64

4-2

5

64

77

4-2

6

77

89

4-2

7

89

101

4-2

8

101

112

4-2

9

112

123

4-2

10

123

138

4-2

Appendix

138

152

4-3

TOC

2

2

4-3

1

2

16

4-3

2

16

30

4-3

3

30

46

4-3

4

46

59

4-3

5

59

72

4-3

6

72

84

4-3

7

84

99

4-3

Epilogue

99

100

4-3

Appendix

100

111


CategoryBook

QSM (last edited 2026-02-03 12:52:46 by 정수)