|
Size: 1400
Comment:
|
Size: 1019
Comment:
|
| Deletions are marked like this. | Additions are marked like this. |
| Line 1: | Line 1: |
| = Vol 3 = | #acl +All:read = Quality Software Management = |
| Line 3: | Line 4: |
| == 6.7 What Congruent Managers Do == | GeraldWeinberg의 역작. SatirAndWeinberg 융합을 잘 드러내준다. |
| Line 5: | Line 6: |
| Leadership is the ability to create an environment in which everyone is empowered to contribute creatively to solving the problems. | 엔지니어링 시스템을 피드백 제어를 통해 관리하기 위해서, 컨트롤러로서 매니저는 아래와 같은 것들을 해야 한다: |
| Line 7: | Line 8: |
| * offering positive reinforcement * giving precise and clear instructions, and always being willing to clarify when they're not clear * not constraining workers any more than is essential * letting people fully explore the possibilities * simplifying tasks whenever possible, yet making sure the tasks aren't insultingly easy * making the time frames clear and giving the reasoning behind them * paying attention to people's skills * balancing the workload among all employees * ensuring there is some real part for everyone to play * teaching how to be supportive by being supportive of employees and of each other * teaching how to trust by trusting each other and the customers * remembering what it's like to be an employee and to be managed * answering questions correctly and honestly to build trust * getting good consulting advice and using it * creating a vision of the problem and communicating it clearly to everyone * providing organizational guidance whenever employees need it * setting things up so people can experience early success * not asking people to do things they aren't able or willing to do * creating an environment in which it's okay to have fun |
* 무엇이 일어나야 하는지 계획하고 ([[/Vol1]]) * 어떤 중요한 일들이 실제로 일어나는지 관찰하고 ([[/Vol2]]) * 계획된 것과 관찰된 것을 비교하고 ([[/Vol2]]) * 실제를 계획에 좀 더 가까워지도록 행동을 취하고 ([[/Vol3]], [[/Vol4]]) 이 새 QSM 시리즈의 1권은 계획(planning)에 중점을 둔다. 2권은 관찰(ovserving)과 비교(comparing)에 중점을 둔다. 3,4권은 행동(action)에 중점을 둔다. * [[QSM/Vol1]]: SystemThinking. 18개 쳅터 * [[QSM/Vol2]]: FirstOrderMeasurement. 20개 쳅터 * [[QSM/Vol3]]: CongruentAction. 21개 쳅터 * [[QSM/Vol4]]: AnticipatingChange. 23개 쳅터 총 82개 쳅터. ---- CategoryBook |
Quality Software Management
GeraldWeinberg의 역작. SatirAndWeinberg 융합을 잘 드러내준다.
엔지니어링 시스템을 피드백 제어를 통해 관리하기 위해서, 컨트롤러로서 매니저는 아래와 같은 것들을 해야 한다:
이 새 QSM 시리즈의 1권은 계획(planning)에 중점을 둔다. 2권은 관찰(ovserving)과 비교(comparing)에 중점을 둔다. 3,4권은 행동(action)에 중점을 둔다.
QSM/Vol1: SystemThinking. 18개 쳅터
QSM/Vol2: FirstOrderMeasurement. 20개 쳅터
QSM/Vol3: CongruentAction. 21개 쳅터
QSM/Vol4: AnticipatingChange. 23개 쳅터
총 82개 쳅터.