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= Vol 3 = | #acl +All:read = Quality Software Management = |
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== 6.7 What Congruent Managers Do == | GeraldWeinberg의 역작. SatirAndWeinberg 융합을 잘 드러내준다. |
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Leadership is the ability to create an environment in which everyone is empowered to contribute creatively to solving the problems. | * [[QSM/Vol1]]: SystemThinking. 18개 쳅터 * [[QSM_Vol2]]: FirstOrderMeasurement. 20개 쳅터 * [[QSM/Vol3]]: CongruentAction. 21개 쳅터 * [[QSM/Vol4]]: AnticipatingChange |
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* offering positive reinforcement * giving precise and clear instructions, and always being willing to clarify when they're not clear * not constraining workers any more than is essential * letting people fully explore the possibilities * simplifying tasks whenever possible, yet making sure the tasks aren't insultingly easy * making the time frames clear and giving the reasoning behind them * paying attention to people's skills * balancing the workload among all employees * ensuring there is some real part for everyone to play * teaching how to be supportive by being supportive of employees and of each other * teaching how to trust by trusting each other and the customers * remembering what it's like to be an employee and to be managed * answering questions correctly and honestly to build trust * getting good consulting advice and using it * creating a vision of the problem and communicating it clearly to everyone * providing organizational guidance whenever employees need it * setting things up so people can experience early success * not asking people to do things they aren't able or willing to do * creating an environment in which it's okay to have fun |
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Quality Software Management
GeraldWeinberg의 역작. SatirAndWeinberg 융합을 잘 드러내준다.
QSM/Vol1: SystemThinking. 18개 쳅터
QSM_Vol2: FirstOrderMeasurement. 20개 쳅터
QSM/Vol3: CongruentAction. 21개 쳅터