교육/훈련의 효과성을 평가하는 모델

Level 4: Results
The degree to which targeted outcomes occur as a result of the training and support and accountability package
Level 3: Behavior
The degree to which participants apply what they learned during training when they are back on the job
Level 2: Learning
The degree to which participants acquire the intended knowledge, skills, attitude, confidence, and commitment based on their participation in the training
Level 1: Reaction
The degree to which participants find the training favorable, engaging, and relevant to their jobs