교육/훈련의 효과성을 평가하는 모델

Lv 4: Results

The degree to which targeted outcomes occur as a result of the training and support and accountability package

Lv 3: Behavior

The degree to which participants apply what they learned during training when they are back on the job

Lv 2: Learning

The degree to which participants acquire the intended knowledge, skills, attitude, confidence, and commitment based on their participation in the training

Lv 1: Reaction

The degree to which participants find the training favorable, engaging, and relevant to their jobs